What if you could... Increase your Field Service Organization’s efficiency and save money by doing it? It’s not easy to manage a field service organization. Between incoming customer calls, service technicians who run late, mobile replacement part inventories and billing reports, there’s hardly time to worry about customer satisfaction – and yet if you don’t, you risk losing customers. Enter MAI ... and an outsourced solution that can transform your FSO from a financial drain into a competitive advantage. We specialize in: Customer Call Handling: -Dispatching -Wireless Capabilities -Call Closure Preventive Maintenance / Installs / De-installs Invoice Processing / Service History Real-time Reporting MAI can help you optimize service technician scheduling and utilization...improve service delivery metrics...gain greater control over parts and labor expenses...and give you the opportunity to focus more on keeping customers happy. Contact MAI