MAI…Defined MAI is a dynamic and agile visionary marketing communications firm that successfully merges business intelligence and technology with effective communications and customer relationship optimization (CRO) for our clients. Through cross-functional team collaboration, MAI serves as a single-source resource that brings added value to the customer relationships and communication initiatives of the clients we serve. Innovative strategy. Solid creative. Proven knowledge management. At the center of all MAI services is a commitment to your ROI. We measure success against the 3Rs of performance: response, results and revenue for our clients. Plus, MAI employs a best practices approach – always yielding faster, better and more cost-effective solutions for you.